1. Bookings and Payments

A booking is only confirmed once the required booking fee has been received and written confirmation has been provided.

Unless otherwise stated in the quote, a $250 non-refundable booking fee is required to secure the event date. This amount is deducted from the total booking price.

The remaining balance must be paid no later than seven days before the event.

Services may be withheld or cancelled if payment has not been received by the due date.

Any changes to the event date, venue, performance times, package or services may result in an updated price.

2. Cancellation and Rescheduling

The booking fee is non-refundable because the event date is reserved specifically for the client and other bookings may be declined.

If the client cancels:

• More than 60 days before the event: The booking fee will be retained.
• Between 30 and 60 days before the event: 50% of the total booking price will be payable.
• Less than 30 days before the event: The full booking price will be payable.

Cancellation requests must be made in writing.

Requests to reschedule are subject to availability and must also be made in writing. Payments may be transferred to one replacement date when sufficient notice is provided.

A rescheduling fee or updated package price may apply. If the requested replacement date is unavailable, the booking will be treated as a cancellation.

3. Equipment Care and Responsibility

The client is responsible for providing a safe and suitable area for the DJ and equipment.

The client may be held responsible for damage caused by the client, guests, venue staff or other suppliers through misuse, negligence, drinks, food, weather exposure or unauthorised handling.

Repair or replacement costs resulting from this damage may be charged to the client.

Guests must not touch, move or operate any DJ equipment without permission.

4. Sound and Lighting Equipment Use

The client is responsible for ensuring that the venue is suitable for the sound, lighting and other equipment included in the booking.

The venue must provide safe and compliant electrical power, adequate space and any required approvals for the equipment.

Joniel on Fire is not responsible for restrictions imposed by the venue, including sound limits, lighting restrictions, smoke detector requirements or limitations on special effects.

Damage, delays or service interruptions caused by unsafe electrical systems or unsuitable venue conditions may result in additional charges.

5. Event Conduct and Safety

The client is responsible for maintaining a safe environment for the DJ, staff, guests and equipment.

Joniel on Fire reserves the right to pause or terminate services where there is:

• Violence, threatening behaviour or harassment
• Unsafe levels of intoxication
• Illegal activity
• Dangerous venue conditions
• Damage or attempted damage to equipment
• Abuse directed towards the DJ or staff

Where services are paused or terminated due to unsafe behaviour or conditions, no refund will be provided.

The client is responsible for the conduct of their guests and for helping address any safety concerns when requested.

6. Weather and Outdoor Events

For outdoor events, the client must provide a stable, level, dry and fully covered performance area.

The setup must protect the DJ and equipment from rain, wind, moisture, direct sunlight and other weather conditions.

A suitable and safe power supply must be available within reasonable reach of the setup.

Joniel on Fire may delay setup, pause the performance or refuse to operate equipment where conditions are unsafe or could damage the equipment.

If suitable weather protection has not been provided, the full booking price will remain payable.

7. Music Selection and Playlists

Clients are encouraged to provide music preferences, important songs and do-not-play requests before the event.

Guest requests are welcomed but are not guaranteed.

The DJ retains final discretion over the suitability, availability and timing of requested songs.

Important songs for entrances, formalities, first dances and other special moments must be provided by the requested deadline.

Requests for songs not already available may depend on internet connectivity and availability through approved music services.

8. Licensing and Permits

The client or venue is responsible for obtaining any permits, licences or approvals required for the event.

This may include music licences, council permits, noise approvals, venue permissions or approvals for lighting, fog machines or special effects.

Joniel on Fire is not responsible for services that cannot be provided because the required permits or approvals were not obtained.

9. Event Duration and Extra Hours

Performance times are based on the start and finish times agreed in the quote.

Delays caused by the client, venue, guests or other suppliers will not automatically extend the agreed finishing time.

Additional performance time is subject to DJ availability, venue approval and payment of the applicable overtime fee.

Additional time may be charged at a higher rate than the original hourly package rate.

10. Setup and Takedown

Setup and pack-down are included in the package price but occur outside the contracted DJ performance hours unless otherwise stated in the quote.

The client must ensure the venue allows enough time for setup before the event and pack-down after the event.

Additional charges may apply where extended setup or pack-down time is required due to venue restrictions, difficult access, delays or special equipment requirements.

The client must not require equipment to be removed before it is safe and practical to do so.

11. Travel Fees

The quoted price includes travel within the area stated in the quote.

Additional travel fees may apply for events outside the standard service area.

Additional charges may also apply for:

• Paid parking
• Tolls
• Accommodation
• Long-distance travel
• Ferry transport
• Unusual travel requirements

Any known travel fees will be confirmed during the booking process where possible.

12. Client Responsibilities

The client is responsible for providing:

• A safe and suitable setup area
• Adequate electrical power
• Reasonable access to the venue
• Required venue permissions
• Accurate event times and location details
• A suitable contact person on the day
• Any important music or run-sheet information by the requested deadline

The client must disclose stairs, difficult access, long carrying distances, limited parking, venue restrictions or any other condition that may affect setup or performance.

Additional charges may apply where important access or venue information was not disclosed before the quote was accepted.

13. Force Majeure

Joniel on Fire will not be responsible for delays, interruptions or failure to perform caused by circumstances beyond reasonable control.

These circumstances may include:

• Severe weather or natural disasters
• Venue closure
• Government restrictions
• Power failures
• Road closures
• Public emergencies
• Accidents
• Serious illness
• Other unexpected events outside reasonable control

Where possible, reasonable efforts will be made to reschedule the booking, arrange an alternative solution or provide services on another mutually agreed date.

Any amounts already spent on travel, accommodation, suppliers or other non-recoverable expenses may be deducted from any applicable refund.

14. Photography and Video Rights

Joniel on Fire may capture and use photographs or video footage of the DJ setup, performance and general event atmosphere for promotional purposes.

This may include use on social media, websites, advertisements and other marketing material.

Clients may opt out by providing a written request before the event.

Content will be captured respectfully and subject to venue restrictions.

Joniel on Fire will not use photographs or footage captured by a professional photographer or videographer without the appropriate permission.

15. Liability Insurance

Joniel on Fire maintains public liability insurance for its services.

Proof of insurance may be provided to the venue when reasonably required.

Insurance does not remove the client’s responsibility for damage caused by the client, guests, venue staff or other suppliers.

Joniel on Fire is not responsible for indirect or consequential losses arising from venue restrictions, guest behaviour, delays or circumstances outside reasonable control.

Nothing in these terms excludes any rights that cannot legally be excluded under Australian Consumer Law.

16. Website Usage

All website content, including text, photographs, videos, logos, graphics and designs, is owned by Joniel on Fire or used with permission.

Website content must not be copied, reproduced, distributed, modified or used commercially without written permission.

Information displayed on the website is general information and may be updated without notice.

Website availability is not guaranteed, and Joniel on Fire is not responsible for temporary errors, interruptions or unavailable content.

17. Privacy Policy

Personal information provided through the website, enquiry forms, quotes or booking process will be used to manage enquiries, bookings, payments, event planning and communication.

Personal information will not be sold to unrelated third parties.

Information may be shared with replacement DJs, contractors, venues or suppliers where reasonably necessary to provide the booked services.

Further information about how personal information is handled can be found in the Joniel on Fire Privacy Policy.

18. Service Limitations and Replacements

If specific equipment becomes unavailable due to damage, malfunction or unforeseen circumstances, suitable replacement equipment of a similar or equivalent standard may be used.

If the booked DJ cannot attend because of illness, injury, emergency or circumstances beyond reasonable control, Joniel on Fire may arrange a suitably experienced replacement DJ to deliver the agreed package.

The client will be informed as soon as reasonably possible.

If an appropriate replacement cannot be arranged and the booked services cannot be provided, payments relating to the services not supplied will be refunded.

Minor differences in equipment brands, appearance or models will not constitute a failure to provide the booked service where the replacement performs an equivalent function.

19. Changes to Terms

Joniel on Fire may update these Terms and Conditions from time to time.

The terms that apply to a confirmed booking will generally be the version provided or available when the booking was confirmed.

Changes made after confirmation will not materially alter an existing booking without agreement from both parties.

The latest website version will apply to new enquiries and bookings.

20. Governing Law

These Terms and Conditions are governed by the laws of Queensland, Australia.

The parties submit to the jurisdiction of the courts and tribunals of Queensland.

Nothing in these terms limits any rights available under Australian Consumer Law.

21. Agreement Confirmation

By paying the booking fee, accepting a quote or confirming a booking in writing, the client acknowledges that they have read, understood and agreed to these Terms and Conditions.

The quote, invoice, booking confirmation and these Terms and Conditions form the agreement between the client and Joniel on Fire.

If any part of these terms is found to be invalid or unenforceable, the remaining terms will continue to apply.